Waerea Study Resources
Support Resources
Counselling Services
Information on mental health and counselling services available for individuals and families.
Bereavement Support
Grief centre
Support services and information for people experiencing grief and loss and their family/whānau.
Phone (09) 418 1457
Website: https://www.griefcentre.org.nz/
Free phone: 0800 331 333
Mental Health Services
Lifeline Aotearoa
Phone 0800 534 354 for 24/7 counselling and support.
Website: https://www.lifeline.org.nz/services/lifeline-helpline
Samaritans Aotearoa New Zealand
Samaritans mission is to reduce suicide – we are here when you need to talk about the really hard stuff.
Samaritans is for people in NZ experiencing loneliness, depression, despair, distress or suicidal feelings. They have the courage to talk about living and dying, aging, identity, keeping well and life changes.
Phone: 0800 72 66 66
Website: https://www.samaritans.org.nz/contact/]
Mental health helpline
Assisted dying is a sensitive topic and may be difficult for some people.
Phone or text 1737 to speak with a counsellor anytime, for free.
Healthline helpline
Healthline is a free over-the-phone health service available 24 hours a day, 7 days a week.
Phone: 0800 611 116
Website: https://info.health.nz/online-phone-healthcare/healthline#choose-to-talk-to-a-maori-clinician-6570
Other Resources
Screening teams
For general enquiries about bowel, breast or cervical screening,
Email: screening@health.govt.nz
BreastScreen Aotearoa
Phone: 0800 270 200
National Cervical Screening Programme
Phone: 0800 729 729
National Bowel Screening Programme
Phone: 0800 924 432
Email: info@bowelscreening.health.nz
Support Groups
Listings of community and online support groups for discussion and shared experiences.
Te Atawhai Aroha | Compassionate Communities Rotorua Trust [heading 4 – indent and
Supporting whānau led end of life and death care
Website: https://taa.nz/circle-of-life-and-death/grief-and-loss/
Find support near you
Kaupapa Māori wellbeing services
Free services for tāngata whaiora (a person seeking health) and whānau are delivered by Māori, for Māori, using Mātauranga Māori.
Website: https://www.wellbeingsupport.health.nz/available-wellbeing-support/kaupapa-maori-wellbeing-services
Citizens Advice Bureau New Zealand | Ngā Pou Whakawhirinaki o Aotearoa
We provide free, confidential, independent information and advice to anyone. We help people know what their rights are and how to access services they need.
Phone: 0800 367 222
Website: https://www.cab.org.nz/article/KB00041702
Find a local Citizens Advice Bureau:
- List of CABs: https://www.cab.org.nz/find-a-cab
Report: Death and Dying: A CAB Spotlight Report into Experiences and issues Regarding Death and Dying from CAB Client Enquiries
This report is a useful starting point for whānau seeking practical information about death and dying in Aotearoa New Zealand. Drawing on real enquiries made to the Citizens Advice Bureau, it covers the common concerns, barriers and needs that whānau encounter when supporting a whanaunga through end of life, including preparing for death, understanding cultural needs, managing financial costs, and dealing with bereavement.